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Live Chat – Fully Managed Live Chat

Live Chat engages your online visitors 24/7. We drive more sales for your website with a team of fully managed and proactive online sales agents. Our fully managed live chat service consistently delivers more sales through your website by making the interaction easier for your customers.

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Key Points

• Although live chat is an extremely popular tool, which can be deployed by companies to keep customers engaged online, it has been underutilized
• One of the primary reasons why companies shy away from chat has been their inability to arrive at a potential ROI pre-deployment or realize post deployment ROI
• Organizations can optimize the online chat strategy by implementing these steps: evaluate business need, select appropriate chat platform, complement self-serve and manage customer experience
• Benefits include increased customer engagement, reduced costs, shortened sales processes and better customer data analytics

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Brands need to focus on delivering the best in-store experience online in order to remain competitive. Even as the buzz around social media keeps growing by the day, online chat is becoming an efficient and effective online tool that offers a customized, real-time solution. Although live chat is an extremely popular tool, which can be deployed by companies to keep customers engaged online, it has been under-utilized. A satisfied customer translates into business growth and, hence, it is important for companies to execute their live chat strategy in a planned manner.

Readiness for Live Chat

Many global companies with a strong online strategy still do not offer chat as a Web stickiness and sales boosting tool. One of the primary reasons why companies shy away from chat has been their inability to arrive at a potential ROI pre-deployment or realize post deployment ROI, leading them to question the suitability of online chat as a customer experience management channel. In most cases, the failure of online chat as a customer support channel can be attributed to a flawed execution strategy.

Organizations, intending to set up an online chat strategy and those who have been unsuccessful in their attempts, can optimize the online customer experience by implementing the following four steps:

1. Evaluate Business Need

Brands must first understand how Web chat fits into their overall business strategy. It is important to agree on the purpose of introducing a new channel. For instance, brands need to evaluate these questions:

• Will it reduce costs through channel deflection?
• Will it improve customer satisfaction (CSAT) by reducing customer effort and Web containment?
• Will sales improve if chat is deployed at specific dropout points on the Website?
• Will it generate leads if the agents engage with specific customer segments?

Benchmarking existing channels on identified goals is an important step for companies to decide if a new channel is actually going to supplement or optimize the existing effort. The general approach is to first work on a pilot project for a single business goal. After evaluating the impact, an online chat strategy is devised and the activity is scaled up. 

2. Select the Appropriate Chat Platform

Once the organization has evaluated the need for Web chat, the next important aspect is to select the right platform. Platform failures could be counter-productive and drastically impact CSAT. An organization needs to think about the following factors:

• Should the organization host the platform or use a Cloud-based one?
• Should it employ a reactive platform or a proactive one?
• Should the platform support ‘passive assist’ or ‘active assist’ method of guiding the customer on live chat?

Data security features and reporting capabilities like transaction history, chat transcripts and metrics must be analyzed. Customer-facing features like encryption, typing notification, ability to change font size and page pushing should be carefully scrutinized. Companies must also look at the ability to push CSAT surveys at the end of a chat session, and have measuring and reporting capabilities. The service platform must be scalable and sustainable, and allow for innovation to stay ahead of the curve. 

3. Complement Self-serve

The chat engine must not defeat the Website’s primary purpose of ‘self-serve’. Web users are mostly in favor of browsing without assistance but may look for support at times. To get this balance right, companies must offer chat intelligently – targeted at specific Web dropout points, key acquisition and sales trigger points, to work around known shortcomings of the Website or to support sales conversions, up-sell and cross-sell. The golden rule for online chat is to complement Web self-service and not replace it. Targeting ‘self servers’ too early could unnecessarily increase the cost of customer care and needs to be dealt with carefully during execution.

It is important to build the right business intelligence into your chat platform to make sure that it works as a tool to either overcome the limitations of the Website or supplement business objectives like improved sales or CSAT by focusing on key dropout points like home page, product page, features page, payments page, and so on.

4. Manage Customer Experience

Customer experience management is the most critical aspect of the execution and there are multiple trigger points. While chat is a more informal channel compared to phone or e-mail, the customer still expects a brand appropriate, quality experience. Some of the important aspects of customer experience management are given below:

• Agent skills
  For chat agents to be successful, they must focus on reducing the customer effort, personalizing the interaction and playing the role of a facilitator and maintaining the ‘human element’ online. Agents must be trained to:
  • Spend more time to build rapport and uncover customer needs
  • Cross-sell and up-sell (through the use of links, videos and other sources)
  • Engage customers through a meaningful conversation flow
  • Complement Web self-serve with the appropriate Web navigation skills
  • Provide short, to-the-point responses in a single chat session
  • Comply with information security protocols when taking control of the customer’s Website
  • Manage customer complaints through text
  • Effectively facilitate sales
  • Represent the brand online
  • Appear seamless
  • Manage dead air on chat forums
• Metrics to measure ROI
  
  A Business Process Management (BPM) partner with experience in designing and deploying online chat strategies can work with organizations to develop the right set of metrics to measure the impact. The BPM partner can provide a comparison of online chat vis-a-vis other channels like e-mail or phone, thereby enabling the client to arrive at the real benefits of deploying online chat. It is important to measure the following:
• ‘Cost-per-contact’ by comparing the cost of service across channels. Managing multiple chats simultaneously helps improve overall agent efficiency compared to phone and e-mail
• ‘First Contact Resolution’ to compare effectiveness of real-time chat over emails
• ‘Shopping Cart Abandonment Rate’ to compare online sales, pre- and post-deployment of chat
• ‘Average Order Value’ to gauge agents’ skills in up-selling and cross-selling
• The ‘Sales Conversion Rate’ or ‘Revenue per Chat’
• The ‘Deflection Rate’ with query typed from more expensive channels. This helps optimize resources across channels and calculate drop in ‘Cost of Ownership’
• The ‘Deflection Rate’ with query types to more expensive channels. This helps gauge and measure effectiveness of chat as a tool, and ideally only complex queries should get deflected
• The ‘Escalation Rate’ to measure Level 2 queries and build a stronger knowledge base and a more robust training module
• ‘Customer Satisfaction’ that helps measure the success of the chat session
• ‘Internal Quality Assurance Score’ that measures compliance of processes defined internally

• Work Force Management (WFM)
  Within the online chat channel, forecasting and scheduling of resources is tricky and BPM firms can work with clients in the area of WFM. A probability algorithm must be run using business rules and the probability of offering chat on the basis of the number of unique visitors daily and peak time utilization of the Website.
  
  Organizations must take a gradual approach to building their chat teams. Some smart chat platforms can also proactively push a chat only if an agent is available, thus balancing the ‘Customer-to-Agent’ ratio intelligently. Service providers need to employ best-in-class WFM practices to optimize resources across channels of service, including chat.

Benefits of Using Online Chat

• Increased interactivity and consumer engagement
  Live chat is a great platform to create a satisfying experience for the consumer, one that is personal and memorable. Companies can use attractive live chat graphics to greet users and also offer proactive chat options for targeted assistance
• Reduced costs
  Live chat is cheaper than handling phone calls at a contact center
• Shortened sales process
  By providing instant solutions to customers and reducing shopping cart abandonment, companies can use this platform to up-sell and cross-sell and, thereby, increase sales
• High operational efficiency
  Support agents can serve several customers simultaneously (scripted answers can be copy-pasted)
• Scope for customer data analytics
  Live chat provides customer details (location, keywords used, and so on) that serve as a data pool to cull insights from research and analytics

Clearly, live chat strategies can help businesses maximize their customer’s online experience. However, building the right platform and tools for this increasingly significant customer service channel requires careful planning and execution. A BPM partner like WNS with deep expertise in customer care processes can help companies build and deploy an effective live chat strategy. It is a potent tool to develop and retain customer interest in a brand.

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THE VALUE OF A LOGO

THE VALUE OF A LOGO

How much should a logo cost?

Well, isn’t that another $64,000 question – what is a logo worth? Is it worth hundreds, or thousands of dollars? Can we even put a dollar value on something that will represent your company for (hopefully) its lifetime? That all depends on whether you approach the branding of your company
as an expense, or an investment in the future of your company. If you view your logo as a simple expense – in the same category as say, FAX paper, you probably won’t view it as being worth very much. Using the time-tested philosophy of ‘you get what you pay for’, and if your logo is simply a pretty picture that you want to slap on a few printed papers and the right-hand corner of your 3 page website, then you might be well enough served by shopping for your new logo design based on sticker price. Get it cheap. Get‘er done.

If, on the other hand, you view your logo as an investment in the overall picture of your company, a flag around which you, staff and customers can rally, then your logo is going to be worth a lot more. And worthy of the extra time, and expense, involved in doing it up right. That’s not to say you have to break the bank to get a great logo – you don’t – and it’s up to you to decide how much you pay for your visual identity.

The value of a good logo.

What is a logo’s value? The answer varies from case-study to case-study so I can’t speak for every business owner. I can, however, speak about someone close to me and her company. Pretty well everyone on-staff views their logo as a bad logo. It’s been around for years (it was designed by one of the founders’ children as part of a series of ‘expense saving’ in-house logo design contests) and no-one has the courage to even suggest changing it. In the development of marketing and advertising materials, rather than the usual ‘make the logo bigger’mantra, the directions usually involve making
the logo smaller (while certainly refreshing, this was due to lack of confidence in the logo as opposed to anything clever). The logo has been hidden. Ghosted. Screened to almost invisible levels in the background. Sometimes, the logo wasn’t used at all (this became so prevalent that a recent management directive makes it an official company policy to use the logo in its un-tampered version). Sum result – the company has no

consistent identity or brand. Which is a pity. The company is in the community service field, sends out a bucket load of brochures and tri-folds, prints a ton of event T-Shirts, banners and trinkets. The logo is on the side of the building and I’m sure that they lose a great deal of walk-in business because no-one is making a connection between the brochure they just received in the mail, and the big building that’s down the street. Everybody on staff knows this, but rather than change the logo (and risk offending someone ‘upstairs’) they trudge on, marketing services without a cohesive
banner to market them under. Is their bottom line suffering? Placing a dollar figure on the loss would be impossible, but I’d argue yes, and I’m of the opinion that this outfit is in dire need of an effective logo. As are many companies in early phases of start-up. In terms of the value of a logo, perhaps we should take a look at what you can, or should, expect from your new corporate identity.

Will a logo make or break your company?

So what can you expect from developing a logo for your company? Will, for example, a good logo build a business? No. If your business comes from word-of-mouth or referrals, I’d argue that you don’t even need a logo. A new company name will suffice (or even your own name if you’re pushing
the personal touch). It’s only when you’re trying to market, compete and promote your company against other folks would it really become an issue.

If you ‘own’ a particular business sector, why bother with the expense, and hassle, of a custom logo work-up (unless you’re interested in ‘looking good’)? If, on the other hand, you don’t ‘own the sector’ you’ll need an arsenal of marketing ammo to grab the market attention, and in a few nano-seconds, communicate that you’re better, faster, cheaper (or whatever particular ‘hook’ you’re trying to promote). You need to stand out in a cluttered landscape and truth to tell, your company logo is but a part. How much of a part? Depends on what kind of marketing you’re trying to do.

Sometimes, it’s critical. On many occasions, you won’t have the real estate to write a war-and-piece diatribe about your company – you’ll ONLY be able to use your logo and a few scraps of type. You’ll need something eyecatching, as well as at least a hint of what it is you do. Ask yourself honestly – does your current logo do that? If not, it should. A good logo can also lend ‘instant’ credibility to your organization pretty quickly – and can help any small business appear (on one level anyway) on the same playing field as the ‘big boys’. Will a good logo help salvage a bad business plan, eradicate poor customer service or poor pricing models? Of course not. But it certainly will help you give the impression that you’ve ‘arrived’. The rest is up to you. ‘Leading a horse to water’ and all that.

The $800,000 logo. More than meets the eye.

How much is all of this branding goodness worth? Depends what we’re talking about. A few years back, the design and business communities were grousing about the approx. $800k that organizers paid for the new 2012 London Olympic Games logo. In all fairness, I suspect the now-squirming owners received a lot more than just a few vector versions of their logo for that hefty sum. We’re probably talking about a full brand work-up and integration plan (we’ve seen animations, movies, pins, etc) as well as the primary (and I’d might be tempted to argue, misguided) focus-groups that
are involved in a project of this size. Over my design career I’ve been involved with brand roll-outs of this scope (I worked on some of the brand implementation programs for the development of the new NorTel logo in the mid-nineties, not as a designer of the logo itself, but some of the supplemental marketing material).

The plan was to completely re-brand

Northern Telecom to the hipper NorTel, complete with a new logo (arguably the first true ‘globe and swoosh’ logo of the internet era) and an officially abbreviated name. The cost to NorTel was in the $600K range, but included all the design, and across-the-board implementation of the new brand (the
style guide alone was over 400 pages) as well as all the support material, trinkets and marketing. The new design had to replace the old one at the same time, on every scrap of material while being kept under wraps till the very last minute. Early speculation on a brand makeover ran the risk of giving stockholders the ‘jitters’ so we had to sign NDAs (these agreements also forbade us from buying NorTel stock within a certain time frame, due to our inside knowledge). A re-brand can indicate either a company that’s in trouble (and fumbling around for an identity) or a company that’s ready
to take it to a new level. The number crunchers with the spreadsheets had figured out that keeping the re-brand on the QT was a better strategy – the less time available for market speculation, the better. And true enough, when the new logo and name were unveiled, NorTel stock leapt dramatically (only to tank about a year later). Overnight, the company made millions – so the $600K they spent was a comparative pittance.

Money spent vs. money back.

I guess my point is that when people read about $800k logos. or $10k logosc or even $5k logos, they believe that the artwork, and only the artwork, cost that much. Far from it. But it’s why we get the ‘I could have designed a better logo for less‘ comments from people who don’t understand the ‘behind the scenes’ of something of this size. And at the risk of ticking off some of my designer friends, no, they couldn’t. Most small design studios and freelance designers couldn’t finance a massive roll-out of this nature (nor can their respective clients) – that’s why large campaigns are generally doled out to established agencies with the necessary budgets (and more importantly, huge lines of credit). So, when a small business owner pays $500, $1000 or even $2000 for a business logo, they are NOT getting the same results (nor should they expect the same) as someone, in this context the London Olympic organizers, are getting.

When design companies brazenly compare their $150 logo design packages to $80k brand implementations at Landor, they’re comparing apples with oranges while hoping clients are wooed by the magnificent (and quite ludicrous) price difference. They’re also marketing their services to business owners as an expense, and when viewed from that angle, thei  ‘cheaper is better’ is fine. I’d argue that a corporate logo is not an expense – but an investment in your company’s future – and approaching it in the same head-set as buying printer toner can be detrimental to the outcome.

Relatively speaking, and over the course of your company’s lifetime, there will be few things that you’ll get as much mileage from than your logo, and the money that you spend initially for its development. It’s up to you to decide how much that investment is worth. If your projected sales for an athome business are in the $10K per annum range, does it make sense to drop a few grand on a logo and brand work-up? Probably not. Are you aiming to drive those sales into the $100k or higher range? Then the investment makes more sense. And so on.

The logo sticker price.

It’s difficult to put an actual dollar figure on the value of a logo (as opposed to the expense of same) but I’d argue that it’s substantial. An effective logo is a way that you can tell potential customers your story, or more accurately, part of your story. Sometimes it’s the only method available – best to make
it count. And while it’s true that you can always rustle up some cheap design work by doing-it-yourself, hiring some student, or opting for some discount logo design service you’ve found on the internet, it’s probably wise to think long and hard before doing so. There’s an old adage that goes
something like “you get what you pay for.” No reason to believe that doesn’t include logo design.

Setting a logo design budget.

So how much should you pay for a logo? That all depends on your expectations. If you simply want a pretty picture, you’re looking at a couple of hundred dollars. This type of project involves the client acting as an art director and in some aspects, the defacto designer of the logo itself. It takes the designer out of the creative side of the process and reduces them to a pair of hands, a Mac and a copy of Adobe Illustrator for rent. Pragmatically speaking, following a client’s ‘move this and add this’ instructions are the ‘path of least resistance’ – revisions and original concepts are murder on a
time clock – and can ultimately lead to less time spent on any particular design project. Hence the lower price tag. It’s not even that such a method renders developing a decent logo impossible. If we were to put odds to the equation, I’d put chances of developing a decent logo at about fifty/fifty.

But does it represent design value? Maybe not. This ‘get ‘er out the door’ methodology buys into the premise that creating a logo is simply moving pixels and vectors around a monitor, trying to create a pretty picture that a client ‘likes’, will approve and ultimately pay for. If, on the other hand, you
want to work ‘with’ a designer (a very large distinction), and you’re open to exploring their ideas and concepts – even those that are a little ‘off the reservation’ – you may be able to develop a killer logo and something out of the ordinary. This process is a little more involved and more time, and monetary investment is required. More research about the your company.

An overview of related branding efforts. An understanding of the people that the logo is supposed to resonate with. Bit of a hassle I know, but the extra time spent can present a designer with all sorts of information, ideas and direction that will aid them in creating a unique piece of visual real estate. It can be a teeth-grinding, hair-pulling back-and-forth, but at the end of the day, aren’t you hiring someone to DESIGN your logo – and with all that entails – not just produce pretty little pictures with your company name slapped on it?

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Islamic New Year (Muharram & Islamic New Year)

Islamic New Year (Muharram & Islamic New Year)

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The Islamic New Year is on the first day of Muharram, the first month in the lunar Islamic calendar, which differs from the Gregorian calendar.

What happens during Muharram?

Different Islamic denominations - Shi'a and Sunni - and cultures do different things to mark Muharram. Fasting varies among different Muslim communities. Some Muslims fast on or around the 10th day of Muharram, also known as the Day of Ashura, to mourn the death of the Prophet Muhammad's grandson Husayn ibn Ali. Some mosques have free meals (nazar) around the ninth to 11th days of Muharram.

In Iraq, some Shi'a Muslims make a pilgrimage to the Imam Husayn Shrine, on the site of the grave of Husayn ibn Ali. In Iran, taziya (ta'zieh) or Condolence Theater are performed. During Muharram, these take the form of re-enactments of the battle of Karbala. In south Asia, similar events are known as such as marsiya, noha and soaz, tabuik or tabut. In Jamaica and Trinidad and Tobago, they are known as Hosay or Hussay and are attended by people from a variety of religions and cultures.

Shi'a Muslims, particularly those in Afghanistan, Bahrain, India, Iraq, Lebanon, Bangladesh and Pakistan, take part in remembrance parades or matam (matham). During matam, men gather in large groups on the streets to take part in ritual chest beating. Some people also beat themselves with zanjir (metal chains fixed into handles), but this practice is controversial and has been banned by some civic and Islamic authorities.

What's Open or Closed?

The Islamic New Year is a public holiday in places such as (but not exclusive to) India, Indonesia, Jordan, Malaysia, and the United Arab Emirates. It is not a nationwide public holiday in countries such as Australia, Canada, the United Kingdom or the United States. However, Islamic businesses and organizations may have altered opening hours and there may be some congestion around mosques, particularly in the evening and at night.

About Muharram

A year lasts for about 354 days and consists of 12 months in the Islamic/Hijri calendar. As the first month of the year, Muharram known as the month of remembrance and it is believed to be the most sacred month. Muslims are not allowed to fight during Muharram. Some important Islamic historical events that happened during the month include:

The Battle of Karbala (currently in Iraq) in the year 680 CE, which enabled Husayn ibn Ali, a grandson of the Prophet Muhammed, and his army to enter the city on the first day of the month.

The restriction of Husayn ibn Ali's access to water on the seventh day.

The death of Husayn ibn Ali and his clan (Ahl al-Bayt) on the 10th day of the month.

We diligently research and continuously update our holiday dates and information. If you find a mistake, please let us know.

he next Islamic New Year begins on the evening of August 31, 2019.

Exact date varies depending on method used to determine start of new year: using local moon-sighting or using astronomical calculations for new moon.

Facts:

• The Islamic New Year begins on the first day of the first month of the Islamic calendar.
• The first month of the Islamic year is called Muharram.
• The Islamic New Year has been observed in this way since 622 AD when the prophet Mohammed fled from Mecca to Yathrib (now called Medina) to escape religious persecution.
• This migration is called Hijra in Arabic, also spelled Hegira.
• The Islamic calendar is based on the lunar year.
• The Islamic calendar has 12 months but only 354 days.
• The Islamic New Year is usually celebrated with low-key religious events.
• The day is an official holiday in some Muslim countries, but is a regular working day in others.

Muslims across the world recognize the start of the Islamic New Year on Tuesday, marking the first day of the year 1440 of the Hijri calendar.

Hijri New Year is not as well known or as widely celebrated as Eid al-Adha, which marks the culmination of the annual hajj pilgrimage in Mecca, Saudi Arabia. But it is still a significant day for Islam's 1.8 billion adherents. Almost 3.5 million Muslims live in the U.S., meaning many Americans will be celebrating along with other believers around the world.

So what is the Islamic New Year and what significance does it hold for Muslims? Here are five things to know about the religious holiday.

1. When is Hijri New Year?

The first day of the Islamic New Year and the month of Muharram is known as Al-Hijra. Each year, the date changes on the Gregorian calendar, which is the commonly adopted calendar that Americans and much of the world adheres to. The Islamic calendar is based on a 30-year cycle with 11 leap years of 355 days and 19 years of just 354 days, compared to the 366 and 365 respectively of the Gregorian calendar.

Last year, the Hijri New Year fell on September 21, and this year it takes place on September 11.

2. How is it celebrated?

While many Muslims make resolutions and spend time with family to mark the Islamic new year, just as others would on January 1, there is a major difference to how the holiday is commemorated by the two major sects of Islam, Shiites and Sunnis.

3. How do Shiites commemorate the day?

Shiites actually start the islamic new year with 10 days of mourning to remember the slaying of Prophet Mohammed's first cousin Ali and his only grandson Hussein Ibn Ali, who they see as the rightful caliphs to succeed their prophet. These killings, which took place in 680 C.E., marked the historic split between Shiites and Sunnis. Today, devout Shiites spend the first 10 days of the Islamic new year fasting and mourning in the lead up to another holiday called Ashoura.

4. What about Sunnis?

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For Sunnis, the new year is a low-key holiday during which they spend time with family, visit the mosque to pray and focus on gratitude. In many countries with a majority or large Muslim populations, the day is also a public holiday when businesses close and government offices shut down.

5. When did the Hijri calendar start?

Although Arab tribes used a related calendar before the Prophet Muhammad, the Hijri calendar was retrospectively started based off the year 622 C.E. During that year, Muhammad and his followers journeyed from Mecca to Medina so their new movement of believers could worship freely without persecution.

Islamic New Year (Muharram & Islamic New Year)

Muslims around the world are marking the entry into an Islamic New Year as September 11, 2018 was officially declared the first day (1st Muharram) of the year 1440 Hijri. Muharram is the first month of the Islamic calendar.

According to the calendar used across most of the Arab world, Muslims have entered the year 1440 Hijri. It is referred to as the Hijri Calendar because it began with the Hijra, or hegira, i.e. the Prophet Muhammad’s migration from Mecca to Medina (in present day Saudi Arabia).

Muhammad and a number of Muslims at the time migrated to Medina due to persecution by the disbelievers. The first Muslim state was established in Medina till he returned to Makkah after a conquest years later.

The occasion comes with very little celebration as compared to January 1st in the case of the Gregorian calendar. Except for Muslim dominant nations, it is a normal day across most secular countries.

In parts of northern Nigeria for instance, state governments have declared the day a holiday to allow residents observe the day as such.

The Saudi Press Agency, SPA, and the Islamic Society of North America, ISNA, all declared September 11 as the official date for the start of the New year. SPA said in an article: “The Supreme Court has announced that tomorrow, Tuesday is the first day of Muharram,1440 H corresponding to 11th September 2018.

“It said in its statement that the crescent of the month of Muharram 1440 H was not sighted on Sunday evening 29/12/1439 H, there for the Supreme Court decided that Monday 30/12/1439H shall be the completion of the month of Dhu-AlHijjah and Tuesday 1/1/1440H is the first day of Muharram according to the Umm Al-Qura calendar.”

As per Islamic traditions, Muslims have two main celebrations annually in the mould of Eid-ul-Fitr (Post Ramadan feast) and Eid-ul-Adha (feast of sacrifice).

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Rakhi Messages, Raksha Bandhan Wishes

We all have lovely memories of Rakshabandhan festival and have some stories that make us blush whenever we recall those moments. After all, this is the only festival of siblings and the love of siblings in childhood we all know is unmatched. The festival is observed on the last day of Shraavana month every year. 2019 Raksha Bandhan will be celebrated on 15th August. This is the festival of Hindus and celebrated mostly in India and some part of South Asia. The meaning of Raksha Bandhan is “Bond of protection”. The traditional way of celebrating this festival is sister tie Rakhi (Raksha Bandhan) on the wrist of their brothers asking commitment for their protection and they receive gifts from their brother in return. Those siblings living far away exchange rakhi and gifts through different methods. Exchange of rakha bandhan messages is also a common gesture.

Here we are presenting a wide collection of Raksha Bandhan messages for you and your sibling that will surely touch your soft memories lying deep inside.

1. There is not a dull moment when you are around. Happy Rakhi, sis.
2. The best gift mom and dad gave me is a wonderful sister like you.  Happy Rakhi, sis!
3. Dear sister, you are my best friend and I would never want to part from you. Happy Rakhi!
4, No one understands me like you do. You are my closest ally and the one in whom I can place my complete trust. Happy Rakhi, dear sister!
5. On this auspicious occasion, I want you to know that I really care for you and would always sand by your side. Happy Rakhi, sis!
6. We are miles apart from each other, but are still connected as both of us will remain in each other’s hearts forever. Happy Rakhi, sis!
7. I have such a wonderful sister like you. There is nothing more that I want from God. Happy Rakhi, sis!
8. Many years ago, God gave me a wonderful gift and that was you, dear sister. Happy Rakhi!
9. Every night I than God for giving me a sister like you. Happy Rakhi!
10. Dear sister, it is because of your guidance that I have achieved success in life. Happy Rakhi!
11.Dear sister, whenever you would need support or advice, I will always be there by your side. Happy Rakhi!
12. You are much more than my sister. You are my best friend and guardian. Happy Rakhi and enjoy the day!

13.Dear sister. You are my friend and biggest protector. Happy Rakhi!
14. Dear sister, I wish that your be filled with happiness and love. Happy Rakhi!
15In good times or bad, you will always find me there by your side. Happy Rakhi!
16. You truly make a wonderful sister. May you aways be happy and joyous. Happy Rakhi.
You are the biggest support of my life. Wishing you a very happy Rakhi!
17. Do not be disheartened that I am not there with you this Rakhi. My good wishes will always be with you. Wishing you a very happy rakhi.I will always stand by you no matter how tough he situation might me. Happy RakshaBandhan!
18. No matter how old you grow, for me you will always remain my adorable little sister. Happy RakshaBandhan!

19. Brother and sister relationship is all about quarrels and also love for each other. Happy Rakhi!
20. How blessed one feels when he has a sister cum best friend. Happy Rakhi!... Love you!
21. This Rakhi, reinforce the bond of love with your siblings and make it unforgettable forever. Happy Rakshabandhan.
22. Loads of Rakhi wishes to all my brother standing on borders to protect us. Happy Rakshabandhan.
23. Happy Rakshabandhan. Don’t make the commitment of protection only to your sister, but determine to protect all the girls.
34. Happy Rakshabandha to all lovely brothers and sisters. May the festival remain awesome for you and shower all happiness.

Warm wishes of Rakshabandhan. Enjoy the festival of love and harmony with family, friends and relatives.On the occasion of Rakshabandhan, I am forwarding my wishes to all of you. Celebrate the festival with your loved ones.Holding sweets and Rakhi on plate, don’t make your sisters to wait. Reach home with gifts and celebrate. Warm wishes for Rakhi dear brother. I wish our bond of love and togetherness never lose its color.
Warm wishes of Rakshabandhan. Enjoy the festival of love and harmony with family, friends and relatives.On the occasion of Rakshabandhan, I am forwarding my wishes to all of you. Celebrate the festival with your loved ones.Holding sweets and Rakhi on plate, don’t make your sisters to wait. Reach home with gifts and celebrate.
Warm wishes for Rakhi dear brother. I wish our bond of love and togetherness never lose its color.Happy Rakshabandhan to the best brother in this world. You are more like our Dad, then a bro. Love you.Happy Rakshabandhan! May this festival of love and commitment fills all beautiful colors in your life.

On the occasion of Rakshabandhan - the festival of siblings. Lets Join hands and make a commitment with nature to protect it.This Rakshabandhan don’t stay apart. Join your family and celebrate as they are the life’s most important part.On this pious occassion of Raksha Bandhan I want to remind you that no matter what, I will always be there for you my little sissy. Love you. Happy Rakshabandhan.I may not be there with you bhaiya but remember I miss you and I am waiting for you to come home really soon. Happy Rakhi!Let's share the bond of love once again on the day of rakshabandhan and make our bonding even stronger. Happy Rakshabandhan.Happy rakshabandhan to all wonderful sisters. Have a bliss full day with lovely gifts of brothers.

Happy Rakshabandhan to all the brothers and sisters. Let’s make this festival more wonderful by helping those in need.The festival of Rakshabandhan teach us togetherness and commitments. Let’s get united and protect our nature.The warmth of love between brothers and sisters should remain lifelong. Happy Rakshbandhan.I love this festival of Rakshabandhan as my sister waits for me, and I got the chance to show my importance.Happy rakshabandhan to all the brave soldiers standing on the border fearlessly to protect us. You all are true heroes.On the festival of rakshabandhan make commitment to yourself and this land that you will never hurt its integrity.

Dear bro, on this rakshabandhan, I commit that I will protect you from all hurdles of life. Your loving sister.Brother you are younger to me and I love you a lot. Let’s celebrate the festival with no grudge and bias.I love you sister and I want to be around you all the time, so that, you never forget how to laugh.A humble request to brothers, don’t go empty hand in-front of sisters today. If can’t buy gifts, give her ur blessings.
Happy rakshabandhan to you, live long and healthy life. This is a wish from a brother to his sister. Hey sister, you are the only one I see the glimpse of my childhood. Love you and happy Rakshabandhan.I am your brother and for this I have proud. And I want to shout it hard and loud, Happy Rakshabandhan.

Rakhi Messages In Hindi

Rakshabandhan is the festival of Hindus and it is mostly celebrated in India and South Asia. In India, most people speak Hindi, it is important that we share messages in language with which we have grown up. If you are not able to unite with your sister or brother on the occasion, send them Rakhi messages in Hindi and wish them with deep feeling. Check our amazing collection of raksha bandhan messages written in your own that is the Hindi language.
Khushiyo ka Tyohar. Mithaiyo ki Barsaat. Har bahen ko apne bhai ka intezar. Kyo ki. Ye he raksha bandan ka tyohar! Happy Rakhsha Bandhan
Neend apni bhula kar sulaye humko, Aansu apne gira ker hasaye sabko, Dard kabhi na dena us devi ke avtar ko, Jamana jise kehta hai bhain jisko, Happy RakhiPhoolon Ka Taaron Ka Sabka Kehna Hai Ek Hazaron Mein Meri Behna Hai Love You My Sweet Sister! Happy Rakhsha Bandhan
Aaj Din Bahut Khaas Hai, Behan ke Liye Kuch Mere Paas Hai, Uske Sukun Ki Khaatir O Behnaa.. Tera Bhaiya Hamesha Tere Aas-Paas Hai!
Happy Rakhsha Bandhan
Aati thi jaati thi hansti thi hansaati thi, bhagati thi bhagaati thi, bolti thi bulwaati thi, par aaj pata chala ki voh mujhe rakhi bandhanaa chahati thi. Happy Rakhsha Bandhan

Rakhi Memes

Rakhi is the festival to take a vow for the protection of each other. The Rakshabandhan alias Rakhi is the symbol of the commitment. On a lighter side, this festival is an occasion which brings siblings together and makes their bonding stronger. During the process many hilarious moments are created, our Rakhi memes present the same. Share memes with sisters and brother to add laughter in the moment. You can combine memes with emotional raksha bandhan messages to deliver your feeling for your brother or sister.

Raksha Bandhan Messages For Brother

I am your brother and you are my sister, there is a lovely bonding that we share. Surprise your brother sending wonderful Raksha bandhan messages on the day of the festival if your brother is not able to join you. We have an awesome collection of rakhi messages written by a heart filled with love for a brother. If you have not sent rakhi to your brother, not an issue, wish him with a message equivalent to a rakhi.
Happy Rakshabandhan to my lovely brother, who has become a big boy now. Come home, your sister is waiting for you.
A bucket full of love and happiness, a pinch of desire and fighting and a knot of promise = Rakshabandhan festival.
With ages, we have forgotten the charm of rakshabandhan. This time, no excuse. Let’s celebrate the festival and make it rewarding. This is the festival of commitment. So brother, while you commit to protect me always. I commit, to respect you always.
Hey Bro, you are not just a brother to me, but a true friend. I can never forget ur love and care.

Every rakshabandhan recalls me your love and care for me. Happy rakshbandhan to you my sweet brother.I don’t want big gifts on rakshabandhan. All I want, you come home on the day and we together celebrate.Rakhi is tread that join both us together with some commitments. Happy Rakshabandhan to you brother.Never be upset if I am not around, my wishes will always there for you. Happy rakshabandhan sweet bro.We both fight a lot when we are together, but only we know how much we love each other, right bro?On the occasion of rakshabandhan, I commit to my sweet brother that I will always protect you as I’m ur DiHappy Rakshabandh brother! I don’t gift from you, just be with me every rakshabandhan, this is the biggest present for me.On this festival of rakshabandhan, let’s be together and make a commitment that we will stay together in every situation.
Wishing you happy rakshabandhan my brave brother. Have a great day and don’t miss me and my rakhi sent you through post.This is the first rakshabandhan we are not together. It’s going really boring. I will never let this happen again

Raksha Bandhan Wishes For Sister

Siblings share a strong bonding of love. The festival, like raksha bandhan refresh those memories and take us back in our childhood. We wish you celebrate this festival with family, but, because of any reason if you are unable to be with your family this raksha bandhan, don’t be disappointed. You can still make your sister feel your presence by sending her a lovely gift and charming raksha bandhan message. We have an amazing collection of raksha bandhan messages for sister. Our rakhi messages have been drafted to express the deepest emotions.Dear Sis, Wish u Happy Raksha Bandhan, lets celebrate this festival of love again with the same zeal and enthusiasmI thank God for giving me u as a small sister. On this Rakhi, I promise to be the bestest brother.Love u a lot sis..Dear Sis, U had always helped me with my homework, scolded me some time, but I know u love me a lot.“Where is my gift.” The first question u ask every Rakhi. Today im waiting for u with a special gift.Warm greetings 4 Raksha Bandhan sweet sister…U r & have always been the bestst sister..I Wish u Happy Rakhi..Sisters are the most precious gift of life..I thank God for giving me such a precious gift.

Sis, ur the best! God sent a beautiful Angel in my life and named her “Sister’. Wish you HRB.Sister is someone who is caring nd sharing. Sister can understand things u nvr said. Happy Raksha Bandhan all Sisters..I have teased you and have made u cry many times. But my love 4u is eternal, Wishing U HRB.The memories may fade away with tym, but the special bond of love we share will grow ever stronger. HRBDear sister, ur the most beautiful person I know. I’m lucky to have. Wishing u a very Happy Raksha Bandhan.Hey Sis, ur just not an amazing sister, but also a responsible daughter and generous friend. Luv u lots HRB.On this auspicious occasion of Rakhi, I wish our special bond grows with every moment. HRB 2u dearest sister.There is no better frnd than a sister, and there is no better sister than u. Happy Raksha Bandhan sis.Hey Sis, ur just an amazing person who inspires n love everyone and loves every1. Have a very happy Raksha Bandhan.

rakshabandhanbd

Raksha Bandhan (Rakhi) Messages

Rakshabandan, the festival to commemorate the love of brothers and sisters, will be celebrated on August 15, 2019. On this festival, sisters tie a thread on the wrist of their brothers wishing for their good health and prosperity and in return for that brother's promise to protect their sisters in every situation. Gifts and sweets are also exchanged to celebrate the occasion. Rakshabandhan is a festival which strengthens the bond between brothers and sisters and makes them realise the importance of each other in their lives.

If you are unable to tie the thread on the wrist of your loved ones do not feel low. You can always send them your wishes and messages and share your love. We have a collection of amazing wishes, quotes and messages which you can share on facebook, twitter and whatsapp to wish your brothers and sisters on Rakshabandhan.

Happy Raksha Bandhan 2019: Quotes, Wishes, Messages, SMS, Facebook and Whatsapp status

If you are away from your brother or sister this Raksha Bandhan, here we have a collection of some good wishes and messages that can help you deliver your love to them.

The bonding between a brother and sister is simply unique and is beyond description of words. The relationship between siblings is extraordinary and is given importance in every part of the world. However, when it comes to India, the relationship becomes all the more important as there is a festival called "Raksha Bandhan" dedicated for the sibling love.

Raksha Bandhan is observed on the last day of the Hindu lunar calendar month of Shraavana, which typically falls in August. The expression "Raksha Bandhan," Sanskrit, literally, "the bond of protection, obligation, or care," is now principally applied to this ritual. Until the mid-20th-century, the expression was more commonly applied to a similar ritual, also held on the same day, with precedence in ancient Hindu texts, in which a domestic priest ties amulets, charms, or threads on the wrists of his patrons, or changes their sacred thread, and receives gifts of money; in some places, this is still the case.

Although, the festival of Raksha Bandhan occurs on the full moon day of the Shravana month of Hindu calendar, the dates may vary every year.

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HERE ARE SOME RAKSHA BANDHAN QUOTES THAT YOU CAN SHARE ON SOCIAL MEDIA

We gain and lose things everyday. But trust me on one thing. You'll never lose me. I will always be here. Happy Raksha Bandhan!

We laugh and cry, we play and fight. We shared moments of happiness and sorrows, which made our bond stronger. Happy Raksha Bandhan to you Sister.

This Raksha Bandhan, I pray to God that, may our bond of love continue to grow stronger with each passing year.

Having a you is like having a best friend I can't get rid of. I know whatever I do, you will still be there. Happy Raksha Bandhan!

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In the cookie of life, you my dear sister are the chocolate chips. Happy Raksha bandhan.

To have a lovely sister is like having a true soulmate. Happy Rakhi!

It is you who have hided all my secrets and given me freedom to do everything in life. Love you bhaiya! Happy Rakshabandhan!

You my sister are someone more special than words. You are love mixed with friendship and a million everlasting favorite memories. You are a hand within my hand enfolded with love and understanding. You give me a feeling that makes me wonder what I would ever do without you, and no one is loved so dearly. Happy Raksha Bandhan.

On the auspicious occasion of Raksha Bandhan, I want to promise my dear sister that no matter what I will always stand by her side! Lots of hugs and love to my dear sister on Raksha Bandhan!

It may be that memories will fade with time but the love that brother and sister share will never fade away, rather it will multiply over the years. Happy Raksha Bandhan to my dearest sister" "On the occasion of Raksha Bandhan, I want to send all my love and good wishes to my dear sister who has always been my best friend!! Love for my beautiful sister

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